Windows freezing, blue screen, app won't open, update stuck at 47% for 3 days? I fix all software issues on site across the Arve Valley, or remotely via AnyDesk when possible.
What I solve
- Windows 10 / 11 slow, freezing, blue screen, very long startup
- macOS crashing (Sequoia, Sonoma, Ventura, older too)
- Office 365, Adobe, Autodesk: activation errors, crashes, corrupted files
- Drivers missing or incompatible (graphics, sound, printer, scanner)
- Stuck Windows / macOS updates
- Business software (Sage, EBP, Ciel, Cegid) won't start
Process
- Remote or on-site diagnosis
- Solution without formatting whenever possible (saves time + preserves data)
- If formatting needed: full backup first + restore after
- You stay in front of the screen, I explain what I'm doing
Pricing
From € 80 on-site · € 40 express remote (under 20 min) · no-fix-no-pay guarantee.
How it works
How it works
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01
You call
Describe the problem on the phone, I give you a free first diagnosis.
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02
I intervene
I come to you, anywhere in the Arve Valley, within the hour.
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03
You relax
Transparent price announced before the intervention. No surprise.
My commitments
Your trusted IT partner
- No fix, no fee
- Fast transparent quote
- Fast intervention – Arve Valley
- Warranty on all services
Frequently asked questions
Questions about this service
Do you intervene quickly in Cluses and the Arve Valley? +
Yes — typically within 24 h, often the same day. I'm available 7 days a week from 9 am to 10 pm, with no evening or weekend surcharge.
What kind of IT problems can you fix? +
Hardware failures, Windows and macOS issues, viruses and malware, WiFi and network problems, data recovery, printer setup — for both home users and small businesses.
Do you work with individuals and businesses? +
Both. Home users get simple flat rates; businesses get fast on-site support to minimise downtime, with a proper French invoice.
How much does « Software support » cost in Cluses? +
From € 80. The exact flat rate is announced before the intervention — never after. If I can't fix it, you don't pay.