Why on-site PC repair in Cluses
Leaving a computer at a shop means losing your files, open sessions and sometimes your work for four to seven days. At your home, I solve around 80 % of cases in a single visit — no trip to a store, no risky transport for your hard drive, no queue.
It is also reassuring: your PC never leaves home, your data stays visible, and you see exactly what I do on your machine.
Typical cases I handle on site
- PC that won't turn on: power supply, button, motherboard caps
- Recurring Windows blue screen (BSOD): driver, RAM, disk
- Boot that takes 5 to 10 minutes: startup apps, dying drive
- Stuck Windows updates: cache clear, update reinstall
- Very noisy fan: dust cleanup, thermal paste replacement
- "Disk not found" errors on boot: boot recovery, SMART check
- PC very slow since opening an email: likely malware, deep cleanup
How the visit unfolds
- Free on-site diagnosis (15-20 min) — I test boot, disk (SMART), memory (memtest if needed), cooling, network.
- Flat rate announced once the issue is identified, validated before I continue.
- Repair done in front of you, explained as I go.
- Quick backup of your documents if the operation carries any risk (reinstall, format).
- Functional tests: boot, updates, browser, email, printer.
- French invoice handed over or emailed.
Tools I use
- Official Windows 10/11 and macOS USB sticks, ready to go
- Diagnostic software: CrystalDiskInfo (SSD health), HWMonitor (temperatures), Memtest86, Sysinternals (autoruns, procmon)
- USB enclosures for SATA and NVMe to recover data from an external drive
- Multimeter to test power supply and battery
- Brushes, compressed air, thermal paste for hardware cleanup
Flat rate and pricing
The home repair flat rate is € 60 and covers:
- Full diagnosis (15-20 minutes)
- Up to 1 hour of on-site work
- Critical updates and basic cleanup
- Quick document backup
- Personalised advice on usage and maintenance
Beyond, the hourly rate is € 60/h. No evening or weekend surcharge.
Brands I repair
Dell, HP, Lenovo, Asus, Acer, MSI, Microsoft Surface, Razer, Huawei, plus custom-built PCs. Compatible with Windows 10, Windows 11, Linux Ubuntu / Mint for advanced users.
On the Mac side (dedicated flat rate at € 90): iMac, MacBook Air and Pro, Mac mini and Mac Studio, Intel or Apple Silicon.
Fast coverage in the Cluses
On site in 30 to 45 minutes in the main towns: Cluses, Sallanches, Bonneville, Scionzier, Marignier, Magland. Communes (Chamonix, Saint-Gervais, Megève, Annemasse, Samoëns, Passy) in 40 to 55 minutes.
Call +33 6 07 74 73 76, email contact@pc74.fr or WhatsApp for quick service.
How it works
How it works
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01
You call
Describe the problem on the phone, I give you a free first diagnosis.
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02
I intervene
I come to you, anywhere in the Arve Valley, within the hour.
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03
You relax
Transparent price announced before the intervention. No surprise.
My commitments
Your trusted IT partner
- No fix, no fee
- Fast transparent quote
- Fast intervention – Arve Valley
- Warranty on all services
Frequently asked questions
Questions about this service
Do you intervene quickly in Cluses and the Arve Valley? +
Yes — typically within 24 h, often the same day. I'm available 7 days a week from 9 am to 10 pm, with no evening or weekend surcharge.
What kind of IT problems can you fix? +
Hardware failures, Windows and macOS issues, viruses and malware, WiFi and network problems, data recovery, printer setup — for both home users and small businesses.
Do you work with individuals and businesses? +
Both. Home users get simple flat rates; businesses get fast on-site support to minimise downtime, with a proper French invoice.
How much does « On-site PC repair » cost in Cluses? +
From € 60. The exact flat rate is announced before the intervention — never after. If I can't fix it, you don't pay.