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Spotting fake SMS scams

Guide · May 11, 2026

"Your parcel couldn't be delivered", "Tax refund available": 90% of these are scams. How to spot them.

In the morning you get: "Chronopost: your parcel couldn't be delivered, click to reschedule: bit.ly/xxxxx". Almost certainly a phishing scam.

5 most common SMS scams in 2026

1. Fake Chronopost / La Poste / DHL / UPS

"Couldn't be delivered, customs fee €2.30". They take your card and bill €80/month.

2. Fake French tax authority

"DGFiP: your €127 refund is available". DGFiP NEVER asks for bank details by SMS.

3. Fake health insurance

"Carte Vitale expired". It doesn't expire automatically.

4. Fake telecom (Orange/Free/SFR)

Telcos call or email, never urgent SMS with a link.

5. Fake bank

Banks never ask password or code by SMS.

How to verify in 30 seconds

Method 1: check the link

  • Real Chronopost: chronopost.fr
  • Scam: chronopost-livraison.com, bit.ly/xyz

Any link that's not the official domain = scam.

Method 2: call the official number

  • Chronopost: 09 69 391 391
  • DGFiP: 0 809 401 401
  • Ameli: 3646
  • Your bank: number on back of card

Never call the number that sent the SMS.

Method 3: report

  • Forward suspicious SMS to 33700 (free)
  • Mail: signal-spam.fr
  • If you gave info: immediately go to police + cancel card

If you clicked

  1. Close the page, type nothing
  2. Bank details typed → call bank immediately
  3. Password typed → change it everywhere
  4. Run full antivirus scan

Cluses clients who got scammed

A Sallanches couple clicked a fake Chronopost SMS, lost €2,800 in 3 days. Bank refunded only 50%.

A 72-year-old Bonneville lady gave her health card code to a fake SMS → identity-theft attempt, 6 months of paperwork.

Anti-scam training

€50 user assistance plan at home: how to spot scam SMS/email, secure your bank card, install a password vault, enable 2FA. Great for seniors. Call +33 7 83 44 65 99.

Call+33 7 83 44 65 99