Why a manual cleanup in Cluses
A consumer antivirus catches 70 to 90 % of threats but often leaves PUPs (potentially unwanted programs), infected browser extensions, malicious scheduled tasks and some rootkits behind. For a truly clean PC, a manual pass is needed.
That is what I do at your home: full safe-mode analysis, checking every persistence point, disinfection, then re-hardening with an effective antivirus.
What the € 90 flat rate covers
- Malware identification (rootkit, ransomware, trojan, stealer, miner)
- Safe-mode scan with several engines (ESET Online, Malwarebytes, RKill, AdwCleaner)
- Boot checks: services, scheduled tasks, registry, autorun
- Browser reset (Chrome, Edge, Firefox) keeping bookmarks
- System updates and patches for known holes
- Effective antivirus installed and tuned (Windows Defender + Malwarebytes Free, or paid solution)
- Prevention advice tailored to your usage
Average duration: 2 to 3 hours on site.
Signs your PC is infected
- Pop-up ads while browsing
- Browser homepage or default search engine changed without your consent
- Antivirus screaming non-stop (sometimes a fake AV installed by the malware)
- Sudden slowdowns since opening an email or download
- Files renamed with an unusual extension (.crypt, .locked, .encrypted)
- Passwords or bank accounts compromised
- Webcam turning on for no reason
In case of ransomware
If your files are encrypted:
- Don't pay the ransom. No guarantee of recovery, and you become a repeat target.
- Unplug the machine from the network to limit spread.
- Precise identification of the ransomware via ransom notes and file extension.
- Check for a public decrypter on NoMoreRansom (European police + AV vendors consortium).
- Otherwise, we assess what can be recovered from your cloud backups (OneDrive, iCloud, Google Drive sometimes keep old versions).
Prevention remains the best answer: regular backups + antivirus + updates.
Prevention tips
- Automatic Windows and software updates
- Antivirus kept current (Windows Defender is enough for most users)
- Strong passwords + manager (Bitwarden, 1Password) + two-factor authentication
- Backup: external disk + cloud (OneDrive, iCloud)
- Caution with unexpected attachments and shortened links
- No installs from obscure sites (prefer official sources)
Call +33 6 07 74 73 76 or WhatsApp for fast virus removal.
How it works
How it works
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01
You call
Describe the problem on the phone, I give you a free first diagnosis.
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02
I intervene
I come to you, anywhere in the Arve Valley, within the hour.
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03
You relax
Transparent price announced before the intervention. No surprise.
My commitments
Your trusted IT partner
- No fix, no fee
- Fast transparent quote
- Fast intervention – Arve Valley
- Warranty on all services
Frequently asked questions
Questions about this service
Do you intervene quickly in Cluses and the Arve Valley? +
Yes — typically within 24 h, often the same day. I'm available 7 days a week from 9 am to 10 pm, with no evening or weekend surcharge.
What kind of IT problems can you fix? +
Hardware failures, Windows and macOS issues, viruses and malware, WiFi and network problems, data recovery, printer setup — for both home users and small businesses.
Do you work with individuals and businesses? +
Both. Home users get simple flat rates; businesses get fast on-site support to minimise downtime, with a proper French invoice.
How much does « Virus removal » cost in Cluses? +
From € 90. The exact flat rate is announced before the intervention — never after. If I can't fix it, you don't pay.