Feeling lost in front of your computer or phone? I take the time to explain at your own pace, no jargon, on-site in Cluses, Sallanches, Bonneville and across the Arve Valley.
Who it's for
- Seniors starting out or regaining confidence
- Parents managing screens and child safety online
- Pros going digital (online tax, invoices, paperless administration)
- Anyone feeling lost with a new device or service
Topics at your pace
- Windows and macOS: file organisation, folders, shortcuts, backups
- iPhone and Android: photos, contacts, video calls (FaceTime, WhatsApp, Zoom)
- Online safety: spotting scam emails, fake SMS, fake invoices
- French administration: Impôts.gouv, Ameli, France Connect
- Email and browsing: sorting inbox, avoiding spam, bookmarks
Pricing
From € 60 · 1 hour on site · 2nd hour free if I haven't answered all your questions.
How it works
How it works
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01
You call
Describe the problem on the phone, I give you a free first diagnosis.
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02
I intervene
I come to you, anywhere in the Arve Valley, within the hour.
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03
You relax
Transparent price announced before the intervention. No surprise.
My commitments
Your trusted IT partner
- No fix, no fee
- Fast transparent quote
- Fast intervention – Arve Valley
- Warranty on all services
Frequently asked questions
Questions about this service
Do you intervene quickly in Cluses and the Arve Valley? +
Yes — typically within 24 h, often the same day. I'm available 7 days a week from 9 am to 10 pm, with no evening or weekend surcharge.
What kind of IT problems can you fix? +
Hardware failures, Windows and macOS issues, viruses and malware, WiFi and network problems, data recovery, printer setup — for both home users and small businesses.
Do you work with individuals and businesses? +
Both. Home users get simple flat rates; businesses get fast on-site support to minimise downtime, with a proper French invoice.
How much does « User assistance » cost in Cluses? +
From € 60. The exact flat rate is announced before the intervention — never after. If I can't fix it, you don't pay.