macOS, MacBook and iMac at Home

Mac repair at home in Cluses

Macs need a specific diagnostic workflow: recovery mode, Disk Utility, NVRAM/SMC reset, Apple ID management. I use these tools every day and most software problems get solved at your place — no Apple Store or Genius Bar trip needed.

Whether you have a MacBook Air or Pro, iMac, Mac mini or Mac Studio (Intel or Apple Silicon M1/M2/M3/M4), I come to your home in Cluses.

Common cases I handle

• Slow or freezing macOS (Ventura, Sonoma, Sequoia) — system cleanup, free up disk space
• Mac that won't boot — boot recovery, fsck APFS, reinstall keeping data
• Forgotten macOS password — reset via recovery + Apple ID
• Stuck Time Machine — restore or clean rebuild of the backup
• Stuck macOS update — controlled rollback or clean reinstall
• Recurring kernel panic — log diagnosis, memory test, security
• iCloud accounts out of sync — Photos, Mail, Drive, Keychain
• Migration from a Windows PC to Mac (Migration Assistant or manual)

€ 80 flat rate

The Mac home repair flat rate covers:

• Full macOS diagnosis
• System cleanup (caches, temporary files, updates)
• APFS disk verification (Disk Utility, fsck)
• Time Machine management (setup, restore, exclusions)
• Backup and security advice (iCloud, passwords, Family)

Average duration: 1 to 3 hours on site. No evening or weekend surcharge.

Apple Silicon vs Intel: practical differences

Apple Silicon Macs (M1-M4) changed everything:

• Instant boot, all-day battery
• Rosetta 2 emulation for old Intel software
• Different recovery mode (long press on power button)
• DFU mode available to revive a bricked Mac

I'm up to date on these and adapt the diagnosis accordingly.

When Apple support is still required

I'm honest: for these cases I point you to the Apple Store or an authorised French partner, and I prepare the Mac before shipping (backup, iCloud sign-out):

• Faulty butterfly keyboard (Apple recall for certain models)
• Cracked screen or dead backlight
• Swollen battery (safety risk)
• Motherboard soldering or faulty T2/Apple Silicon chip

My diagnosis stays free in these cases.

Call +33 7 83 44 65 99 or WhatsApp to schedule a Mac visit.