- From € 50
- 1 to 2 h on site
- Travel included up to 40 km
- No fix, no charge
Symptômes courants
Quand m'appeler pour « On-site PC repair »
- PC that won't boot
- Unexplained slowdowns and freezes
- Blue / black screen
- Stuck updates
- Very noisy machine
- Cannot print or connect to network
Why on-site PC repair in Cluses
Leaving a computer at a shop means losing your files, open sessions and sometimes your work for four to seven days. At your home, I solve around 80 % of cases in a single visit — no trip to a store, no risky transport for your hard drive, no queue.
It is also reassuring: your PC never leaves home, your data stays visible, and you see exactly what I do on your machine.
Typical cases I handle on site
- PC that won't turn on: power supply, button, motherboard caps
- Recurring Windows blue screen (BSOD): driver, RAM, disk
- Boot that takes 5 to 10 minutes: startup apps, dying drive
- Stuck Windows updates: cache clear, update reinstall
- Very noisy fan: dust cleanup, thermal paste replacement
- "Disk not found" errors on boot: boot recovery, SMART check
- PC very slow since opening an email: likely malware, deep cleanup
How the visit unfolds
- Free on-site diagnosis (15-20 min) — I test boot, disk (SMART), memory (memtest if needed), cooling, network.
- Flat rate announced once the issue is identified, validated before I continue.
- Repair done in front of you, explained as I go.
- Quick backup of your documents if the operation carries any risk (reinstall, format).
- Functional tests: boot, updates, browser, email, printer.
- French invoice handed over or emailed.
Tools I use
- Official Windows 10/11 and macOS USB sticks, ready to go
- Diagnostic software: CrystalDiskInfo (SSD health), HWMonitor (temperatures), Memtest86, Sysinternals (autoruns, procmon)
- USB enclosures for SATA and NVMe to recover data from an external drive
- Multimeter to test power supply and battery
- Brushes, compressed air, thermal paste for hardware cleanup
Flat rate and pricing
The home repair flat rate is € 50 and covers:
- Full diagnosis (15-20 minutes)
- Up to 1 hour of on-site work
- Critical updates and basic cleanup
- Quick document backup
- Personalised advice on usage and maintenance
Beyond, the hourly rate is € 50/h. No evening or weekend surcharge.
Brands I repair
Dell, HP, Lenovo, Asus, Acer, MSI, Microsoft Surface, Razer, Huawei, plus custom-built PCs. Compatible with Windows 10, Windows 11, Linux Ubuntu / Mint for advanced users.
On the Mac side (dedicated flat rate at € 90): iMac, MacBook Air and Pro, Mac mini and Mac Studio, Intel or Apple Silicon.
Fast coverage in the Cluses
On site in 30 to 45 minutes in the main towns: Cluses, Sallanches, Bonneville, Scionzier, Marignier, Magland. Communes (Chamonix, Saint-Gervais, Megève, Annemasse, Samoëns, Passy) in 40 to 55 minutes.
Call +33 7 83 44 65 99, email contact@pc74.fr or WhatsApp for quick service.
Brands and platforms supported
- Apple
- Microsoft
- Lenovo
- HP
- Dell
- Asus
- Acer
Comment ça se passe
How it works
01
You call
Describe the issue on the phone — first diagnosis is free.
02
I come over
I drive to your home, anywhere in the Arve Valley, in under an hour.
03
Done, no surprises
Transparent price quoted upfront. No hidden fees.
My commitments
Your trusted IT partner
- No fix, no charge
- Fast, transparent quote
- Quick on-site service in the Arve Valley
- Warranty on every service
Questions fréquentes
Questions sur ce service
Do you intervene quickly in Cluses and the Arve Valley?+
Yes, I intervene quickly anywhere in Cluses and surrounding Arve Valley communes: Scionzier, Marignier, Bonneville, Sallanches, Magland, Taninges. Typical arrival within 30-45 minutes depending on the commune.
What kinds of IT problems do you fix?+
I handle all common issues: slow computer, viruses, boot problems, black screen, software install, printer setup, data recovery, Windows optimisation, Mac repair. See the typical-issues list above for details.
Do you also offer remote support?+
Yes. For pure software issues, remote support is faster and cheaper (flat rates from € 40). Secure AnyDesk or TeamViewer connection, you see the screen the whole time and can interrupt with one click. See remote rates.
Do you serve both home users and businesses?+
Yes, I work for home users (family PC, laptops, tablets, phones) and businesses (SMEs, artisans, professionals) across Cluses and the Arve Valley. Quotes and proper French invoices (VAT not applicable, micro-entrepreneur regime).
How much does on-site PC repair cost in Cluses?+
From € 50 for a standard on-site repair. The rate depends on complexity (€ 40 remote for simple cases, up to € 120 for data recovery). The exact price is agreed upfront, never after. No-fix-no-pay guarantee. See all rates.